On June 22nd, the UK IIBA is running an evening event about Usability and the Business Analyst, sponsored and hosted by Credit Suisse at Canary Wharf.
Content | Time and place | Registration | About the speakers | Resources
Speakers
- Chandra Harrison, President of the UK Usability Professionals Association and freelance usability researcher
- Jake Markham, BA Practice Manager at Credit Suisse
- Cennydd Bowles, Freelance interaction designer, speaker and author
- Panel chair: Nick de Voil, Freelance management consultant
- Curator: Nick Dunlavey, Freelance BA and usability advocate
Content
What is “user experience”? How does a user-centred design approach affect the business analyst? What’s the role of the BA in interaction design? This IIBA UK Chapter meeting will give an overview of user experience and associated areas of interest, from the point of view of a business analyst, and an opportunity to raise questions to a panel of experts.
Our first speaker is Chandra Harrison, President of the UK Usability Professionals Association and freelance UX consultant. Chandra will give an overview of user experience and interaction design, and will walk us through a user-centred design life-cycle, with a focus on the role of the business analyst.
Next up is Jake Markham, from the BA practice at Credit Suisse. Jake is giving an overview of how usability factors are taken into account on projects at Credit Suisse, and how that has changed over time, from “undercover” work through to now having a UX training curriculum for their BAs, and access to usability labs.
After these talks, the speakers will be joined by interaction designer and author Cennydd Bowles for a panel session. The three panellists will discuss any questions about user experience, interaction design and user-centred design from the audience. The panel will be chaired by Nick de Voil, independent BA and UX consultant.
We are running this as a “lasagne” panel, so if there are topics you are keen to see discussed we encourage you to submit them in advance. You can do this by emailing them to Nick Dunlavey (ukiibaux@infarch.co.uk) or by tweeting them – either address tweets to @ndunlavey, or use the #UKIIBAUX hashtag. We’ll get through as many as we can on the night.
Time and place
The event is on the evening of June 22nd, at Credit Suisse’s Canary Wharf office. Doors open at 1800 and the event kicks off at 1830. The panel finishes around 20:15, and is followed by a buffet and bar and plenty of opporutinty to network.
The entrance is at 20 Columbus Courtyard, off Cabot Square. Canary Wharf DLR station is very close by, and the nearest tube station is (the separate) Canary Wharf station on the Jubilee line.
Registration
Register here for the event.
Attendance for this event is FREE to all IIBA UK Chapter Members and to all UK UPA members (UK UPA members – please bring a screenshot of your membership page from upassoc.org to show current membership).
Non-Members – There is a £10 fee for non-members to attend UK IIBA events. Please pay here after you have registered.
About the speakers
Chandra Harrison has been undertaking human-centred design research contracts around the globe on multiple platforms from mobile devices to appliances for almost ten years. Much of her work is with multidisciplinary teams that are often geographically dispersed. Chandra is currently President of the UK Usability Professionals Association in London. She is a freelance user experience researcher with extensive practical and theoretical knowledge in usability, accessibility and user experience, and holds a PhD in Human Computer Interaction from the University of York. Chandra tweets as @Dr_Kiwi_Girl.
Jake Markham is a Director at Credit Suisse, and European manager of Client Technology Solutions, the group responsible for client- facing web portals. Jake now specialises in GUI and web design, having started his career as a graphic designer. As the head of the Business Engineer “Job Family” in Europe, Jake organises Credit Suisse’s BA community events and training opportunities, and plays a key role in Credit Suisse’s support for the IIBA UK Chapter and Business Analysis Conference Europe. Jake has previously spoken at IIBA UK events on “Prioritising requirements”.
Cennydd Bowles is an interaction designer based in Brighton. He’s a regular public speaker and writer, and author of the book Undercover User Experience Design. His second book, Designing the Wider Web, is coming this winter. You can find out more about Cennydd at www.cennydd.co.uk, and he tweets as @cennydd.
Nick de Voil (panel chair) is a certified management consultant with over 25 years experience. He is the founder and managing director of De Voil Consulting, a UK-based information systems consultancy which helps organizations automate their business processes using the Internet. Nick is also the designer of a web-based collaboration tool which supports the work of both business analysts and user experience practitioners. Nick is currently undertaking research for an MSc in Human-Computer Interaction at University College London Interaction Centre (UCLIC). Nick tweets as @nickdevoil.
Nick Dunlavey (the event’s curator) is a chartered engineer and usability advocate. As an academic his subject areas were software engineering and human-computer interaction, and in industry he has managed software development for telcos. He now works as a freelance business/systems analyst and project manager though Information Architects. He tweets as @ndunlavey.
Resources
Links to material referenced by the speakers will appear here after the event.